Tesco's Arswydus Cwsmer Oedfa! ~ Tesco-Complaint

Sunday, March 18, 2007

Tesco's Arswydus Cwsmer Oedfa!

Swansea Marina store lock their unmanned changing rooms and you have to ring the bell for a member of staff to unlock them. Trouble is no one ever responds to the bell. Yesterday I stood in queue for 15 minutes but no one came so I dumped the clothes and left as did the others in the queue.Come on Tesco get your act together and while you are at it tell your staff on tills and CS to stop chatting to one another and help the customers. Don't sit there with your arms folded while I finish packing and don't yawn constantly in my face.

14 comments:

Borat said...

Another example of appalling customer service offered by Tesco.
How can they take themselves seriously as a clothing retailer when they are willing to treat their customers like this?

Come on Tesco, get your act together

Anonymous said...

Go and shop somewhere else then!

Anonymous said...

you are correct borat! more shit from Tesco! I bet the anonymous person who posted the reply "go and shop somewhere else then" is none other than our self appointed defender of all things tesco!

Anonymous said...

No, It was me and I'm a self appointed defender of using common sense!

billy liar said...

i got the buggers back 2day the rooms were open i stole some value loo roll walked into the changing room and took a dump right there and then and didnt get caught i hope thats taught them a valuable lesson in customer service

Anonymous said...

Billy Liar is either a liar or he is 7 years old!

I work at a large extra store and have to hold the changing room keys around 10pm-7am. I also have tons of other work to do an find myself at the other end of the store in the back shop when the pager goes off (when someone rings that bell). I actually like my job and am good at customer service and I run through the back shop from the warehouse along through the bakery dept, past the deep freezer, past the produce dept, past all the offices, and through our non-foods warehouse and out onto the shop floor only to find that you have fecked off to go and look at something else!

Now, imagine what it would be like for a 17 year-old part-timer during the day that is holding that key, only there for a little extra pocket money and not bothered about rushing back all that way to help you?

He/She probably takes many leisurely walks all that way to find the same thing that you had fecked off and got sick of this after a few times at thought 'Stuff it'!

Or it could be that the person is stuck on the checkouts due to 'One in Front' to save you moaning about the queues at the checkouts - We can't win!

billy liar said...

i did you speak to tesco extra in newport they will tell you all about it.
and ooh diddums wot do u want me to do about this is it the customers fault that you have to run around the shop? u must have staff working in an aisle nearby that could hold the key anyway i dont care i had a free dump curtesy of tesco hope it taught them a valuable lesson in customer service!

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