Tesco Want Me OUT! ~ Tesco-Complaint

Wednesday, January 31, 2007

Tesco Want Me OUT!

I have worked for Tesco for over 6yrs, and seen myself as a valued member of staff. I like my job and tended to think it was a good enough company to work for until recently. My personal feeling at the moment is I am just a number ...as long as you fulfill your contracted hours every day then things are wonderful, the minute you are off sick it's another story.

My child recently developed a life time illness, which requires a lot of hospitalisation and medication. This is all new to us and we were finding life as a family quite difficult, I have used my holidays to attend hospital appointments with my child to save my ass being kicked. I have planned a few days absence as well but after the initial few days of being off, Tesco preaching they will do all they can to support me has worn off ...now they want me at work regardless of my situation.

I feel under a certain pressure to not be off work and made to feel guilty for being sick. The interrogation you receive when you go back is humiliating and just bang out of order, where else in the world of employment even with a doctors note are you made to sit in front of 2 managers (1 taking notes) while you explain why you have been off?

Then to top it all your then made to sit outside while these 2 managers discuss you and you then have the added privilege of being shouted back in to hear your fate. Surely it is not acceptable to make your employees feel like this? This feeling is widspread across Tesco. I don't even think they are allowed to treat school kids like this any more, a lot of my managers agree with how I feel but say its company policy.

I feel very let down by Tesco and i'm verging on handing my notice in which is a shame because through no fault of mine or my childs; I feel im being left no choice.

Tesco-Complaint: It sounds to us that Tesco have decided to bully you at work to make you quit. Be brave and don't give them the satisfaction of quitting and consult CAB or preferably an employment lawyer to determine your rights (initial advice should be free). www.bullyonline.org might be useful to you as well.

135 comments:

TM said...

The SYA policy has been in place for a few yers now. All the policies and procedures are agreed with Tesco by the union USDAW.

Other companies accross different types of business have adopted a similar policy for absence.

Do you really think employees should take as much time off work as they like without question??

If you can no longer fufill your contract, did you ask about reducing your hours, changing the days or times you work?

Tesco-Complaint, there you go again making comment and giving bad advice when you simply do not know all the facts. You refuse to ever accept that there are often two sides to everything.

There is no way that the situation refered to constitutes bullying. The poster didn't mention what the outcome of the meeting was. It could well have been nothing, if so, what's the fuss about. The intial meetings are not disciplinary, they are held to discuss the absence and see what can be done to help.

Anonymous said...

Tesco might well have the backing of USDAW where their policies on absent staff are conserned but thtas not to say we need to agree with it. Why is it Tesco failed to inform me of my rights.
I have just been in touch with a group who specialise in you rights with a sick child they tell me,reading off goverment fact sheets I made add, that as a parent of a chld wih an illness i AM entitled to 13weeks unpaid leave, why has my employer not informed me of this.
As for the out come of the so called informal meeting I was given a verbal warning.I have also just been informed that this is against the law, they cannot disipline me for my child being sick.They advised me to seek legal help.This is not what I want.
I just want a bit of understanding from the company ive been loyal to in the past 6yrs
This sounds like Im out to hit at Tesco but believe me I enjoy my job,get along great with the managers in my store. I have also asked for my hours to be dropped so I am not mucking my boss around this "depends" as they would need to cover the hours in my department .Im so stressed ahhhh!! The joys of a working parent.

Business Teacher said...

Bullying is “the act of intimidating a weaker person to make them do something”. That something could be handing over dinner money or electing to work rather than look after a sick child.
Of course businesses need to manage attendance and reduce the impact of absenteeism, there is no question that people who cannot fulfil their contract of employment should be let go by their employer.
But this woman appears to want to work. She appears to have been given a good browbeating. SYA meetings are unpleasant. I vividly remember having things thrown at me by one employee who was upset at the outcome of their meeting.
We have to wonder what measures have been taken in dealing with this case.
Has this poor woman who is having to make the traumatic adjustment to life as a carer for a chronically ill child being given sufficient information about options such as changing shifts or reducing hours?
I have worked in some stores where SYA is applied consistently and fairly, with managers treating their staff tactfully and allowing them dignity. I have worked in some stores, one in particular, where the trading manager seemed to think that 25 years selling groceries qualified him to make judgements about the accuracy of medical diagnosis made by mere doctors.
For some people it is the look of the draw whether or not they are given a fair hearing by compassionate, empathetic managers or given a vigorous guilt trip, designed to make them stay in work or run for the job centre. I remember one member of staff making an application to move departments on account of his bad back. Due to his bad back he worked slowly. The trading manager who decided his fate was unequivocal in proclaiming that “I don’t move problems”. When I suggested that he be moved into a less strenuous role I was told that I shouldn’t worry. “He’ll either quit or we will manage him out the door.”
It is impossible to say whether that is the case here or not, but, disgracefully, it does go on.

Concerned Mother said...

This is definitely an area covered by the law. I made a point that managers should be made aware of the law regarding disabilities and of parents of disabled/sick children. It would seem that the bland replies by the TM shows that in fact it is the managers who are placing Tesco at risk of claims at Tribunal and that Tesco should be addressing what seems to be an appalling lack on their part. I would advise the lady to phone the Disability Rights Commission to see if her child/her come under the law which would make it obligatory on Tesco to adjust her hours and to give leave to the parent as needed. A company the size of Tesco cannot absolve its responsibilities and cannot allow managers to break the law with impunity. Laws are made to protect the most vulnerable members of our society. Customers who are disabled or who have disabled children should join in to complain to Tesco's.

Al said...

While you're there and doing what they ask when they ask it you're fine. As soon as something goes wrong with this you're in trouble.

It seems that it's perfectly fine for Tesco to ask staff to work extra at short notice and to bend over backwards to "meet the needs of the business" or whatever crap it is they're coming out with now. As soon as a staff member needs something back though you can forget it.

This is how the company is run.

Business Teacher said...

Sad but true. That was my experience of the company in the last few years as well.

TM said...

You were not given a warning for your child being sick. Warnings are given due to your failure to fufill your contract.

With regard to this leave of 13 weeks, I think you mean "Parental Leave". This must be booked in advnace, 21 days I think and it depends on the age of child.

I'm quite familar with the law on this, thank you very much "Concerned Mother".

Anonymous said...

TM What am i expected to do if i get a phonecall with no notice asking for my child to be in hosp the following day? i tell you what you do.. you phone in and tell them you cant be in work the next day but you will work your day off.
warnings you say are for not fulfilling contracted hours ..BOLLOCKS why then if i worked my day off to make up my hours was i told i never worked my contracted shift so This is no longer allowed, apparently it is now coded below 200?and you are down as absent so therefor disaplined.I was unable to give 24hrs notice as i received a call late afternoon.
This still does not forgive them from not explaining my rights.. you seem to know there is a 13week parental leave i have never been informed of this.
I also worked my day off to cover some hours i had missed but this was a waste of time as it doesnt matter your still repremanded for it.
It seems to me that this company i work for have no compassion at all,ive had more of this site in the past few hours.
I can understand your loyalty to your work force but there are times when some things are just plain wrong...you being a manager doesnt seem to see this,i hope your paid extra ..you defend them well at every turn.
Do you have children ? i have a feeling not,When you have children you never think your healthy child will turn sick and as a parent its not something you plan for, i just hope that your job and life always stays simple and that you never have a sick loved one.

Anonymous said...

There is lots of information, help and support from other members of staff at VeryLittleHelps.com, a forum for Tesco people by Tesco people.

TM said...

If you agreed with your manager to take your contracted day off at short notice and then make the hours up on your day off, then your absence should have coded as TL (time in lieu). TL is paid time off where you make the hours up on another day. TL does not go against your absence, so I don't know why it did like you say.

Although having too much TL can become a problem if it doesn't fit in with the business.

I don't know whether an employer is obligated to inform an employee about their rights to parental leave or not but would be interesting to find out.

I think what must be recognised is why this absense policy was created in the first place. If it weren't for the staff who blatantly take the pi$$ with taking days off and treating sick pay as extended holiday entitlement then perhaps things may be different.

Tesco, like many other companies will need to have a policy in place. If applied and interpreted correctly it should be fair.

It's hard for me to comment specifically on your problem as I don't know all the details. However if the only absence you had on record in the past 12 months was realted to your child and you were doing everything you can to improve your absence then perhaps a warning was premature. Was this your first AR meeting? Did you receive any next steps from a previous meeting?

I do not have any children myself, but I can empathise with your situation. I can appreciate that your child's welfare is most important to you, more than Tesco's business, but we all need to work to earn a living as well.

Is there no arrangement you can agree with the management at your store around a flexible approach to time off required to look after your child when sick?

Concerned Mother said...

TM. If you are not sure what you are talking about, say so. Telling the parent that you think this or that is not only unhelpful but makes you look irrelevant and you do no favours to Tesco. Parents at Work has a helpline which
provides legal advice on parents’ rights at work, including working family friendly hours and use of the Sex Discrimination Act. Phone 020 7628 2128. Also The Disability Rights Commission and other websites dedicated to informing parents of their legal rights. Tesco has no special privileges when it comes to the law and all managers should be forced to undergo rigorous training when approached by staff with particular problems where they are protected by the law. If enough people complain to Tesco, they might then be forced to review their managers' conduct. Ignorance is no defence in law.

Jerry said...

If after 6 years you are not familiar with the absence policy then it would suggest you have had very good attendance, since you talk about the 'interogation' like it was the first time.
There are 2 people so one can talk to you without having to try and write at the same time, the other is to purely record the meeting. You would also have been offered the opportunity of a representative too for the same reason or just for support. If in the union these people could advise you of your approach to the meeting etc.
All attendance reviews are to discuss you absence and how to best move forward for both parties, you can't be absent indefinitely without discussion and this starts off at more than 3% absence or 3 absences within the last 26 weeks. Everybody for whatever reason will have this meeting then.
The outcome is whats important as you have then had a chance to qualify your absence after advise from whoever you choose.
The guidelines managers have to work to around absence mean there are usually many options to consider,(which is why they did this), and together with the law they will hopefully come up with the right solution for you.
As the primary carer for you child you clearly need to support then the unpaid option sounds good, and yes, probably should have been brought up in the meeting: Water under the bridge now but you do have the opportunity to talk to your personnel manager at any time about these options.
To assume the absence policy is bullying is crazy, it manages absence and is a supporting one. Again it's just how individuals interpret it and unless you know how it operates in all its detail you are just guessing.

TM said...

To Concerned Mother

My last comments were fair and reasonable and supportive towards the original poster so I don't know why you chose to react negatively about it. Also, stick to your own problems the comments weren't even concerning you.

I do know what I am talking about. It is not necessary for every single manager to know employment and disability laws inside out! Try and find me any manager in any organisation that does?!

This is why we have PERSONAL MANAGERS and why the company has a Personal Help Desk.

On the RARE occasion when specific issues come up we will refer it to them.

As far as your comment that I shouldn't be saying I think this or that is just clutching at straws in an attempt at an attack on someone who represents the company that you have had issues with.

If you represent the attitude of people who require help, then I'd do the least to help rude and obnoxious mothers, or anyone for that matter.

Also have a read of my previous posts, YET AGAIN, the comments I post are not on behalf of Tesco, but my OWN!! Open your eyes Concerned Mother.

I would give no advice to any staff relating to any of these matters without seeking advice from Personnel. Thankfully I've never had the misfortune of having to deal with someone who whines on as much as you do.

Concerned Mother said...

To TM. May I return the compliment by stating that I find you rude and abnoxious! The second such manager I have come across since my daughter entered into employment with Tesco.

Unless you have specific instructions from those who manage this Site, I thought that this was a forum to share and pass on information that will help. I gave the lady specific information that I believe will help her, so your remarks that I should stick to my own problems are you being rather defensive and if I may say arrogant in that you are the only person who knows what advice to give.

I have to disagree with you that all Managers don't have to know the law, after all you might very well be the cause for an employee taking Tesco to a Tribunal, as was the case with my daughter's Manager. So I wouldn't be so complacent if I were you. Perhaps a little humility wouldn't go amiss.
You contradict yourself. First you state that you represent yourself and not Tesco and then you state that my attack is on "someone who represents the company that you have had issues with". Which is it, do you represent Tesco's or just yourself?
No-one besides Tesco Managers have ever called me rude or abnoxious before and my contacting Mr Leahy in a very reasonable manner has obviously made the company realise that they cannot treat their Learning Disabled staff with impunity, as the results of my email to him show.

Don't expect Mr Leahy will be too pleased with your comments on behalf of his company though! I'm sure he must be wriggling very uncomfortably when he reads your comments.

TM said...

To Concerned Mother

...."that my attack is on "someone who represents the company that you have had issues with". Which is it, do you represent Tesco's or just yourself?...."

Yes, YOU see me as someone representing the company, I was not meaning that I consider myself to be!

Do you honestly think that email address for Terry Leahy is actually read and administered by him!

I said that managers do not need to know the law inside out. Please read my comments correctly.

All managers are trained to an appropriate level for the day to day management of staff. However if I had a learning disabled person working in my department, then at that point would I endeavor to extend my knowledge in that area.

By the way you are behaving, and your rudeness, all you are achieving for disabled staff is isolation away from the mainstream.

Just because you have alledged problems with your daughter certainly does mean that every disabled employee does.

Have these problem arisen before in other stores? How many tribunals has Tesco been involved with concerning disabled staff? Come on, give me the facts here!

Most people show gratitude that companies like Tesco can accommodate disabled workers due to the versatile nature of it's business. I have known many disabled workers and staff suffering from illnesses like parkinsons who welcome the opportunity to work at Tesco and love the job that they do.

TM said...

CORRECTION

Myt earlier post said:

Just because you have alledged problems with your daughter certainly does mean that every disabled employee does.

Should in fact read:

Just because you have alledged problems with your daughter certainly DOES NOT mean that every disabled employee does.

Concerned Mother said...

TM You are digging yourself into a bigger hole. "By the way you are behaving, and your rudeness, all you are achieving for disabled staff is isolation away from the mainstream"

To state that I personally can isolate a large section of society from the mainstream is not worthy of comment. Do you really understand what you are saying?
You may think that you are giving your personal views here, but believe me, like schoolchildren out of school who behave in a roudy manner whilst wearing the uniform, they are bringing discredit to their school. Your attitude towards me in my role in defending my daughter from the actions of the other manager (refer back to my original posting)reflect the policies of the company you represent whether you like it or not, whether you acknowledge it or not. If you want to be Joe Public, it's a different matter, but you represent Tesco's choice of Managers and their attitude towards both customers and staff alike.
"Just because you have alledged problems with your daughter certainly does mean that every disabled employee does."

Did I say that? Hardly.

"Have these problem arisen before in other stores? How many tribunals has Tesco been involved with concerning disabled staff? Come on, give me the facts here!"

How should I know. You are the expert Manager with his finger on the pulse - allegedly. Maybe other Learning Disabled staff were too intimidated and frightened to say anything. I know my daughter was which is the reason I stepped in and will continue to defend my daughter. Remember, my daughter has done nothing wrong, was apologised to and was transferred to another store, and matey, none of this would have happened if I had not stood up to the bully of a manager, who was shouting at her and frightening her.

Your remarks about disabled employees showing gratitude are disengenuous and are quite frankly despicable. Do you know that Learning Disabled people are loyal, hard working, eager to please and yes they are grateful to be in work and my daughter loves the work she does.

For you to imply that she should put up with bullying, discrimination and unlawful treatment just because of her Disability defies belief. When does gratitude end and dignity begin?

As I shall be meeting with a senior member of Tesco shortly, I will certainly be talking about this site and your postings to see whether you and my daughter's previous manager are truly representative of Tesco Managers.

You have a lot to learn about life my friend.

Concerned Mother said...

TM. One more thing, Tesco wanted my daughter to give a post dated cheque for their mistakes in shortchanging her for two months. It's company policy. Why should she have had to do this? The policy was wrong, not my daughter.

Her previous store phoned today, her money, amounting to £500 is now ready for collection in cash and we will be collecting it tomorrow. No post dated cheque.

Do my actions in ensuring my daughter got the money she was entitled to and had worked hard for offend you?

Remember, if I haven't said it before, the law states that in order to treat a Learning Disabled employee equally, you have to treat them differently. That's a fact and it is the law.

If that isolates my daughter from other colleagues, then maybe the "mainstream" should stand up to Tesco's more often. Remember TM the law protects employees who do not have the opportunity you have of saying "I'm fed up with this company - I'll move on".

TM said...

...boring

Concerned Mother said...

TM. Sort of comment you'd expect from a sulky schoolboy. You'd better stay at Tesco's. Never make it in a firm like John Lewis.

Mike said...

Concerned Mother.
I have been reading your posts and I can safely say most people who frequent this site are sick of you.
You are a cantankerous old witch who causes a problem with everyone.

I pity your daughter and everyone around you.

Jed said...

Spot on dude!!

Look in the mirror Lady! Look in the mirror!

tesco-complaint said...

Mike, Jed and Tesco Manager AKA TM:

We note you all have the same IP address which is 80.195.183.233:

netname: TELEWEST-HSD-BASILDON
descr: Telewest HSD Platform
country: GB
remarks: report abuse to abuse@blueyonder.co.uk

Remarkable coincidence that you are all using the same ISP and are all Essex men...

tm said...

Excuse me, I am not posting as Mike or Jed. Get your facts straight. Also I am no where near Essex!

Jed said...

Dont accuse me of being TM!!!!!!
Im not even in the country right now

Wierdo!!

You posted the dudes IP whats up with that?

Anonymous said...

Mike and Jed's comments are posted five minutes apart. Tm and Jed, 6 minutes apart. You are all either one and the same or 2/3 people getting together. I'd go for one and the same, AKA Jekyll and Hyde.

TM said...

It's always been quite obvious that Tesco-Complaint do not want any opposition to their views posted on this site.

In an attempt to discredit me they have resorted to blatant lies.

This site is full of hypocricy with false and misleading statements, frequently dished out by the two men who run it Steve and Richard.

Who is guilty of unreasonable behaviour, bullying and lying? Not Tesco, but the two sanctimonious men who hide behind Tesco-Complaint.

Al said...

Just because the location comes back as Essex for each of those three posters doesn't mean that they're from there.

My ISP usually comes back as Blackburn or somewhere like that, but I'm sitting here in Sussex!

Al said...

Totally agree with you TM, next they'll be accusing us as being one person!

TM said...

Thanks for your support Al.

tesco-complaint said...

Al,according to our records your IP is not the same as Tesco Manager/TM/Mike/Jed/some anonymous posters. If you contact us privately we will send you your user log according to our records which shows your IP address.

An IP address is given out by an ISP per connection so at no one time can anyone have the same IP address even on a dynamic ISP like Telewest unless there is a fault. They cannot all have the same IP at the same time or there connections would continuously reboot with errors. See here for more info on IP addresses: http://ask-leo.com/what_happens_if_two_computers_have_the_same_ip_address.html

It is possible but highly unlikely that each time Mike/Jed/Tesco Manager post they then turn off their internet connection and at a similar time one of the others turns on their connection and just happens to get the same IP address as the other one and so on. However Telewest have several hundred thousand IP addresses making this even more unlikely. They would also all need to live in the same Telewest network area (in this case X number of miles from Basildon) and all subscribe to Telewest Broadband. This is possible but extremely unlikely.

The fact that these posters all share the same IP address suggests the most likely scenario is they are all the same person or that all these people are sharing a computer. We have been monitoring this situation for some time but have only commented now since we are certain beyond a reasonable doubt as to what is going on.

To Tesco Manager who writes:

"Recently "Concerned Mother" made some comments about the views which I take on the blog.

I have made it clear that my views are that of my own, but that has the opinion that I cannot make comments of my own and am some how tied to being an offical voice of Tesco.

Where my complaint to you is, when I have attempted to post as Joe Public, (to use the words of concerned mother) then YOU, Tesco-Complaint took it upon yourselves to edit my posting as anonymous and author it as AKA Tesco Manager.
SO what choice do I have?"

To clarify, we are more than happy for you, Tesco Manager, to freely use the site but should you choose to use multiple personalities we reserve the right to make this known to others.

Anonymous said...

tm said...
'I am no where near Essex!'

You don't need to be. Telewest Broadband register their Internet Cusomters IP addresses at their Data Centre in Basildon.

An IP address is unique, like a phone number or an address. So if three people are using the same address, they are either using the same computer to post their messages, or, they are using the same proxy server to hide their real identity.

Suspicious either way, non?

tesco-complaint said...

Thanks for explaining that bit about Telewest IPs Anon.

Just wanted to add we have made our final comment on this matter in this post.

Regards, Richard Eisner.

TM said...

Richard, you are a complete liar. What a convenient excuse not to mention it before. Just to prove a point, what's my IP address now?!!

Jed said...

hahahahahaha Classic!!!! Down with TM!!!!!

Anonymous said...

You cannot rely on IP addresses. Users who connect to the web via the same proxy will show the same IP address.

Anonymous said...

Sorry, meant to add this link so you can see it happens on other forums: http://member.dnsstuff.com/forums/showthread.php?t=1573055

Anonymous said...

True but 80.195.183.233 is not a proxy - its registered to a UK ISP who do not provide any public proxies.

Al said...

This is all getting very technical.

My IP definitely wouldn't be the same since I don't use Telewest in any way, shape or form.

One thing that doesn't make sense though is why would TM also be Jed and Mike? Yes, TM and Jed are taking a similar stance on the orginal issue here but in the past they have been totally opposite. If you're going to create multiple personalities in this sort of situation surely you'd do it so that they were agreeing with you and not fight with yourself?

Anonymous said...

I think you have hit the nail on the head. Multi personalities/schizophrenia plus a very boring life.

securityman said...

Back to the subject the SYA policy and meetings can be interpreted as intimidating by nervous staff who dont know their rights or stand up for themelves which is why all Tesco employees should belong to the union. Sadly many dont or cant be bothered.

Anonymous said...

tesco are pricks connin ppl scaring them in meetings n all that malarky ive been in these meetings they are pathetic and TM is a stupid conning idiot too

Che. said...

I am a Tesco employee myself & i have seen many of my collegues go through hell during the 'return to work' process.
You do not have to go into these interrogations alone. Join the USDAW union and get a rep to stand by you.In your situation the last thing you want is to feel alone. I totally simpathise with your situation & you really need to go into these 'return to work' meetings armed & never alone. Through my 6 years experience at Tesco i have noticed that most of the managers do not understand the guidelines & processes at these meetings...afterall the "Supporting your attendance" manual they use is like 60 million pages long. Good luck.

Anonymous said...

Not being in the union does not mean you cannot have rep. If you feel you are being mis treated contact the helpline provided for independent advice. your personel manager will give you, MUST GIVE YOU THIS NUMBER, if you request it. As a manager for tesco I do understand the policy and trust me...if you worked for other companies you'd get turfed out with no process to support you. I agree that there maybe times Tesco as a company is not the same as tesco of years gone by but I have seen staff 'play the system' to ensure they take all holiday and sick pay each year. Managers will support you and must make every effort to support you especially at such a difficult time for you. Try personel for support, the helpline for staff. If all else fails ask union for free consultation which they will provide.

I wish you an your family well for the future and do hope you can resolve this issue with minimal disruption to you and your family.

Anonymous said...

after my last comments i have read through the other comments am am ashamed that you have all decided to give each other grief instead of sticking to the original complaint.

Concerned mother, you may have had to deal with a bad manager, every company has them, and when they are found i'm sure the company's deal with them. However I am a person, with feelings, and I care about my staff. This does not mean I don't have to discipline them if the breach company policies (which are legal) and to not do so means that I am being unfair and discriminating against others who are held to these policies. That you hae stood up for your daughter and in your case been sucessful in defense shows as a company Tesco do listen and act.

TM,AL,Mike and myself may work for tesco, some may be managers, however, This does not mean our posts on here represent the views of the company, but of our own offering advice to people and trying to assist with explaining policies for those who have not been through numerous training and refresher training courses on SYA.(ps I dare you to try claiming and posting my IP as TM and others as to do so may find the owners of this site and or posters claiming it in court for defemation of charecter(spelling may be wrong :P)

Tesco-complain;
well to say someone may have same IP, if people are concerned as to their internet security they may well be using a program that gives false IP's. though to be same IP would mean same program strain. However posting their IP's is not helpful, maybe just a comment to warn ppl that IP's are monitored and abuse will be blocked. I feel you should not comment on this site except in admin role to warn others of mis-use and not to join in debate which will only add to reputaion of site as not helpfull. I think you could Make great use of this site to help explain issues to staff and customers who can then make informed choices not emotional ones.


For all others reading this post...
As usual Tesco, being top dog, is open to attack. I personally hope all my staff think I treat them fair and consistantly. I have been in position where I have been bullied at work and have taken to looking into policies to defend myself. Many other companies do not have the structure of policies, disciplinary and grievence procedures Tesco's do. I would suggest that users of this site should look to asking for answers not just spouting off on one cause things haven't gone their way. The original Poster was concerned and I am sure with advice she could go back and question, if applicable, the action taken and resolve this situation for herself, her family AND Tesco as is in the interest of all.

If you are being bullied and not offered your rights (representation and appeals, not telling you you can have 21days off) then you can either take it up with the 'protector' helpline or seek legal advice either from USDAW or legal bodies.

As for USDAW, even they can have 'bad' reps who don't protect staff or just inflate the TESCO BEAST to ensure membership increased. Please think before you take action, research into things and go into it with a clear head and notes.

Once again these are MY OWN thoughts and do not represent the views of TESCO.

Anonymous said...

YOU ARE ALL TALKIN ABSOLUTE RUBBISH TESCO IS THE BEST COMPANY OFFERING FIRST CLASS BENEFITS TO ITS STAFF WHICH NO ONE EVER MENTIONS !!!!! YIU BUNCH OF WASTERS GET A LIFE

colinjamieson said...

Ive worked for Tesco's for 10 years in February 2008 or at least I would have if they werent trying to get rid of me.
They used to be an excellent company to work for, first for staff, great managers a secure future but not anymore.
I work at Edinburgh Broughton Rd 2453 as a Home Shopping Driver. I sustained an injury in my wrist through continous lifting/driving. Last christmas we were at our busiest peak and we couldnt manage. Tesco agreed to lower our delivery rate but not until after the festive period. Ive been off work since May 2007 and my doctor has referred me to a specialist. The doctors opinion is that I will require surgery but after 3 months I will be okay and that I will be able to return to normal duties. My support period ends in 2 months and Tesco's wont extend it, they pay me no money or SSP but would rather dismiss me on ill health than wait for my injury to heal. I have a house, a wife and a young family with christmas approaching it is difficult enough without the knowledge that after New Year your employer wants to sack you. Even though after surgery I will be okay, they state that the support period can be extended but on this occasion they wont. I have an Occupational Health Advisor called Jenny Thompson of whom is in the pocket of Tesco's, she has never met me or received any information on my injury apart from the letter from the doctor stating that after surgery I will be fine. But still her recommendation is that if I cant return to work on light duties then I should either be retired at 38 on the grounds of ill health/unfit to work or be dismissed under the same heading. I understand the issue of not being able to fulfil my contractural obligations but I have sustained the injury through work, I am awaiting an appointment to see a specialist via the NHS and they will determine what treatment is necessary. At the latest the appointment is earmarked for January 2008 but Tesco's would rather sack me than wait for the results from the specialist. They think I have a false aneuryism in my main wrist which limits me to my work. I have asked the doctor about returning to work but he stipulates to wait until Ive been seen by the specialist. If after the consultation with the specialist they say I cant work then fair enough but surely a company that is worth its salt would give their employees the benefit of the doubt. Instead of dismissing me then why no hold my position open until everything is a little clearer. The longest that they need to wait is 8 weeks which is when my support period ends.

Concerned Mother said...

Colin. I've only just read your story. Problem with old blogs is that people rarely go to them and then scroll down to see if there are more additions. I suggest you re-present your story to start a new blog so that more comments can be added and you will receive some useful hints and comments. If you see this comment, I'm interested to see what has transpired since you posted your comments.
Good wishes.

From Concerned Mother

Anonymous said...

Tesco's managers are very selfish.they only think about them selves.still i didn't have my salary after a one week of the date.this tesco knows to steal hours.

Anonymous said...

Tesco 2126 branch is the most racist branch and they don't know to handle wadges.they allways lying to the staff.

Anonymous said...

tesco have been reduceing staf for 2 years now and the tactics thay are useing to make sure thay can run on as little staff as possible are deplorable i know im subjected to the same thing at my store and also want to leave the company

mycanal said...

i worked for Tesco Extra ,kingston in milton keynes for 1 year and left as most of the managers were quite rude selfish , arrogant and treated staff like shit. Some manager like Graham gillard and others are working from several years and over proud and arrogand.they hire and fie and attendace policy is quite threatening, the tone they use when one is back from sick is very authoratative and mostly result in warning and threat of losing job.
one of my neight is still working there and she got a 3 year daughter, she is requesting flexible working as is her right as per uk law to request but she is being told that we are in the process of firing several employees. cannot create new position etc. she is reduced to tears. she need the job but want to change her hours or day but arrogant rude manager of tesco kingstion in milton keynes dont have any heart or intention to hear.she is trying from last many weeks.she is not alone many other are struggling. So i do beleve that this story of one with disalbes son is very true.Tesco has become a monster.

Anonymous said...

i once was in hospital, being operated after being injured at work. and couldnot work for one month, and was quite shocked to findout that tesco with held my pay for one month. on asking i was told that i need to sue tesco to get my pay, which i did and eventually got more then just the pay and even got compensation for injury..
most people in town even at my surgery know that tesco dont accept even doctors note or most uk laws, claiming ignorance of he dept mananger.
it is only when one talks to personnel manager then somtime he /she know a little better.

Anonymous said...

Tesco Kingston always, ask staff to work over time and mostly faild to add the overtime on the payslip.
most staff dont know about it, and if some bother to read and find out they are told dont worry, it will come on next and then next payslip.
until then some manager change , new one claim he has no knowledge. and in the mean while these o/t hours of last 3 months and inbetween get mix up and more mistakes r done intentionaly. so there is a fine mess.
if a staff is 3 minutes late, the wages deduct wages of 15 minutes. it is fine mess at Tesco store, specialy at tesco kingstion, which is extra large store. if u even fancy to meet a good bully racist arrogant manager there Graham Gillard is there, he is Gay and these days as a security manager. no wonder so many things are missing from the stock now. he used to be stock manager before and stocks were short. Continously for 15 years in one store and being able to bully staff and even lower managers is quite pathetic.

Anonymous said...

tesco and usdaw are as one ,all your info goes to the labour party with all your fees when you join up for tesco

USDAW Rep said...

As a matter of clarification Tesco are in Breach of law if they deduct your wages for being late. It is not allowed to be done especially 15 minutes for being 3 minutes late. Only the disciplinary/investigatory process can be followed when dealing with lateness.

In regards to overtime not being paid DO NOT wait till next month for it they are again legally answerable, you have worked the hours therefore unless specifically (i.e writeen) otherwise they must pay you. If your not paid for the work you do request a wage sub they have to pay it.

As an USDAW representative I like to think that I do all I can for all members. I'd also think other reps do the same. Consult them and seek advice or further information before storming off into a managers meeting. If your rep isn't particularly useful then you can get them removed with a collective vote of no confidence however this rarely occurs usually speaking to your Representative or forwarding issues at SD forums solve the issue. If you have a problem with management again consult your reps or indeed external sources.

GRAHAM GILLARD said...

This is Graham Gillard
I would like to say

I am not a bully (I have worked for tesco for 25years)This is the 2nd complaint within my time with the company

I am gay and have been all my life

I am not a racist my partner of 11years is black and I have loads of african friends

I was given the security managers job to improve the stores losses which i have over the last year

I have never bullied lower managers I in fact promoted more managers with in that store than any one else (2 work in the same store as myself and one is in head office)

Anonymous said...

USDAW Rep: you are incorrect, it is not illegal for 15 minutes pay to be deducted after 3 minutes lateness. This is standard practice in many hourly paid workplaces.

As with so many USDAW Reps,you are so filled with your own self importance that you forget one minor detail when claiming that long held practices,such as the one above, are "illegal", all supermarkets have Human Resource(or Personnel) Managers.
This people are employed for their expert knowledge of employment law. This is an extremely fast moving area of the law and therefore, they are on the ball. Things quickly stop becoming standard practice if they actually do become illegal.
Given that,you probably have substandard secondary school education and qualifications, as do most of you so called "reps",the best advice you could give anyone in a spot of bother is contact a solicitor.

Anonymous said...

Oh and yes, legally,you do have the right to request flexible hours. And the only obligation on the employer is the CONSIDER your request. There is no obligation for them to create a job for you. You already have a job. If they're making people redundant/cutting back on hours, the employer is not going to allow you to make up your hours as you feel like.
As an employee you are there to fulfil an employment contract that you, yourself signed. There is no obligation to change your working hours unless such a job exists within those hours. Stop complaining and educate yourselves.

Anonymous said...

I have worked for tesco since 98, over the years i have enjoyed working for them. 3yrs ago i was off sick for 8mths as my back seized up working on the c/outs. When my personnel manager and another manager(not my c/out manager)came to visit me we came to a desicion that would help me get back to work, which was great because i wnated to return,which was on selfservice as i was constantly moving which was oerfect for me, now 3yrs later they have, taken that away from me and my problem has started again, dispite drs notes ect. I am currently off again as i feel i am being bullied, last wednesday when i finished my shift i got asked by a manager to fill out a n absence form for the bank holiday, which i was in for,i had arranged to do only 3hrs as being a single parent couldnt leave my kids on there own for 6hrs, so i agreeded to do 3. Unfortunatly i had to do only 2 because my ex husband who was looking after my youngest had to go to work himself at 2 so i had to leave at 1.... Why wait till after my shift and why could my c/out manager do this, i have been under the dr since they have taken me away fri=om the job i was not only happy doing but can only do as to regards to my back. When i know i have to go into work i feel the stress starting as i dont know what i am going into face, yet when i come away from the place i feel the pain releasing from me, and yes i feel they are trying to get rid of me, when i approached the union i felt they were siding with the managers and personnel, after all that i have done for them, ive been there security, help out when i can and possible and you get kicked in the face, now i am so scared to go back...

Anonymous said...

Hi I'm a father to be, I am also an employee of Tesco as is my girlfriend, lately she has been told that the baby is a different blood type to hers, as she cannot drive I need to take her to hospital whenever she bleeds, because she needs an injection called "anti D" we have to go into AandE which unfortunately is never a quick visit, so I either have to leave work, or Infact call in sick as it sometimes happens at night, I still get an ARI or investigated for my absence even though it's a uniquely important thing... A babys life! I still get scrutinised for trying to help my family!

Iv also been suffering achillis tendinitis! It hurts so bad that I have now rang In sick, knowing that my absence being as high as it is with the pregnancy problems will now cause me to most likely have a disciplinary, but why should I be disciplined for having a problem withy heel, it's not affecting them ten years down the line and it didn't affect them ten years earlier so how is dropping some hours, or making my shifts any smaller going to help them, it certainly doesn't help me, as a father to be I need the hours and the money! I just want to be told that they understand how difficult the pregnancy can be, and that they might cut us/me some slack!

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Tesco management are terrible. My store and several other stores having been going through a review of contract hours. They are literally bullying us into working new hours that include weekends and late nights (a shift to busier times at their convenience). During this process they have no regards for employee happiness or personal time, and have been asking terribly inappropriate personal questions for staff to justify why they don't want to work new proposed contractual hours. I HATE working for Tesco, and the whole store staff is upset.

katroina said...

Tesco management are terrible. My store and several other stores having been going through a review of contract hours. They are literally bullying us into working new hours that include weekends and late nights (a shift to busier times at their convenience). During this process they have no regards for employee happiness or personal time, and have been asking terribly inappropriate personal questions for staff to justify why they don't want to work new proposed contractual hours. I HATE working for Tesco, and the whole store staff is upset.

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were they sit you outside while these 2 managers discuss you and you then have the added privilege of being shouted back in to hear your fate.

this is just what I call the dramatic effect. don't worry about it if you have genuine reason to be off just go with the flow.

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There are some really nasty pieces of work around but this isn't a Tesco specific thing. My wifes been having all manner of grief from two workers who really are spiteful hateful individuals. I've encouraged her to make formal complaints but to date she's still not. Her current manager though is useless. He knows whats going on but doesnt do anything. He really shouldn't be in the job. No clue what hes doing and too weak to stand up and sort things out.

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