Tesco Club Card Fraud? ~ Tesco-Complaint

Thursday, December 14, 2006

Tesco Club Card Fraud?

I receive extra Tesco ClubCard points codes with my mailings from Tesco all the time, so I ordered online to get 1500 extra points which would have been great if they had been added but they weren't.

I phoned 3 times, 1st time told it takes 28 days, 2nd time said they would add them, 3rd time said they would add them.

E-mailed them and haven't got a response, I could have got the stuff in store and saved myself £5 delivery. Surely this is false advertising? Is it against trading standards to offer deals like thses and not honour them?

66 comments:

Anonymous said...

Points are added together every 3months.

Anonymous said...

You are not the only one, let me guess that the offer involved purchasing wine!! I have contacted the customer services department too as point were not added from the offer. I felt like I was undergoing an interigation from them.....lets see if they do now add the points!!

Anonymous said...

I wouldn't have a Clubcard for anything. I don't want anyone analysing what little I buy in Tesco and I certainly don't like the fact that they can get my details by simply swiping/scanning the card.

Al said...

The in-store vouchers aren't much better. Half of them either don't work at all or do completely the wrong thing resulting in yet another trip to the customer service desk and another queue.

Anonymous said...

online vouchers have be entered at checkout at time of placing the order, the points on 1000-1500 vouchers do not generally show on a clubcard account until the mailing period and, if were accepted at checkout, will show on your statement. This is what you should have been advised!

steve said...

I purchased both house and car insurance via tesco's compare with the promise of 2000 clubcard points and here we are 4 months later and you guessed it no sign of any points on my card. customer service told me to contact the insurers but after hours of hanging on the phone listening to awfull music both insurers said its down to tesco's. I am sick of Tesco I am going back with Asda insurance a far better company and service

Anonymous said...

Clubcards with tesco are probably the best reward card with the most deals to use your points on, I love what I can get from tesco with my card and I have never had a problem with the service.

Anonymous said...

I've heard of problems with clubcard coupons going missing,and someone else using them, and they used my card to do it.
So it looks like I've had someone else's coupons and used them, when I haven't, also someone has used my card after I lost it.
Confused ? so am I.
Help.

Anonymous said...

Shocking customer service. After trying to use vouchers which were rejected, I called the call centre from the store. Girl was rude and didn't listen. Insisted I had already presented the vouchers. Just kept repeating herself - like a stuck record. Even the Tesco Customer Service lady in store was appalled as it was CLEAR I had not presented the vouchers - I had them in my hand! So I emailed Tesco - got an automated response which meant nothing and wasn't in the slightest bit relevant. So I wrote to Tesco - specifically requesting they DON'T just respond saying the same as she did. They did. Have written again... Bad, bad BAD customer 'service'!

Anonymous said...

mmmmm. Yes. I am in the throws of calling back the customer services again over a clubcard issue. The problem for me is that i cannot log onto my account for love nor money. When the Cust services advisor spoke to me it was clear that her screen was different to the online Tesco web site which is probably why there is so much confusion. Sainsburies all the way for me. They are more honest and their points system is as clear as a bell. Sorry TESCO you've failed miserably.

Anonymous said...

xanax online herbal pills xanax - xanax dosage for flying anxiety

Anonymous said...

generic xanax xanax 5 panel drug screen - 5 htp xanax drug interactions

Anonymous said...

xanax online xanax bars addiction - xanax dosage and frequency

Anonymous said...

generic xanax xanax overdose how much - klonopin or xanax for anxiety

Anonymous said...

buy alprazolam online without prescription buy xanax online no prescription mastercard - buy alprazolam online forum

Anonymous said...

xanax online xanax 2mg colors - 2mg xanax compared to 2mg klonopin

Anonymous said...

buy xanax online overnight delivery buy xanax online cod - xanax overdose quantity

Anonymous said...

generic xanax xanax .25 mg effects - xanax effects overdose

Anonymous said...

buy tramadol online dosage for tramadol 100mg - tramadol dosage mg/kg

Anonymous said...

buy xanax online no prescription overnight methotrexate and xanax drug interactions - much does generic xanax cost without insurance

Anonymous said...

generic xanax xanax and alcohol overdose symptoms - xanax street price 1 mg

Anonymous said...

generic xanax cheap xanax online pharmacy - xanax overnight shipping no prescription

Anonymous said...

carisoprodol 350 mg soma generic carisoprodol - tramadol carisoprodol abuse

Anonymous said...

tramadol 100mg buytramadol-online - buy tramadol money order

Anonymous said...

buy tramadol online tramadol for dogs with pancreatitis - what is tramadol generic for

Anonymous said...

carisoprodol 350 mg carisoprodol 350 mg hydrocodone - carisoprodol 350 mg side effects

Anonymous said...

buy cialis online cialis tadalafil - buy cialis germany

Anonymous said...

buy tramadol online tramadol hcl 50 mg 319 - tramadol no prescription overnight cod delivery

Anonymous said...

cialis online buy cialis cheap prices fast delivery - buy cialis 10mg online

Anonymous said...

buy cialis online cialis online reviews - cialis 0.5

Anonymous said...

can you buy xanax online xanax vendita online - xanax side effects women

Anonymous said...

cialis online order cialis us - cialis coupon voucher

Anonymous said...

cialis price buy viagra cialis online - buy cialis online discount

Anonymous said...

xanax buy online no prescription what is alprazolam 0.5mg used for - can really buy xanax online

Anonymous said...

buy cialis online buy cialis online forum - cialis 20

Anonymous said...

buy cheap xanax get through xanax withdrawal - xanax dosage .25

Anonymous said...

buy cialis online should you buy cialis online - cialis recommended dosage

Anonymous said...

cialis online cialis online singapore - what does generic cialis look like

Anonymous said...

learn how to buy tramdadol buy tramadol online no prescription - buy tramadol online australia no prescription

Anonymous said...

buy tramadol online buy tramadol online saturday delivery - tramadol dosage dogs after surgery

Anonymous said...

learn how to buy tramdadol tramadol 50mg opioid - buy tramadol online no prescription

Anonymous said...

buy tramadol online buy tramadol cod shipping - good site buy tramadol

Anonymous said...

http://buytramadolonlinecool.com/#73892 buy tramadol online no rx - buy tramadol using mastercard

Anonymous said...

http://buytramadolonlinecool.com/#59473 tramadol hcl doses - order tramadol rx

Anonymous said...

http://landvoicelearning.com/#62431 buy tramadol online cash on delivery - buy tramadol online

Anonymous said...

http://landvoicelearning.com/#62431 buy tramadol online no prescription usa - cheap tramadol cod delivery

Anonymous said...

learn how to buy tramdadol tramadol withdrawal rash - tramadol dosage an 627

Anonymous said...

buy tramadol online tramadol hcl warnings - buy tramadol online with paypal

Anonymous said...

buy tramadol tramadol withdrawal after 2 weeks - tramadol strengths

Anonymous said...

buy valium buy valium australia - buy valium overnight no prescription

Anonymous said...

http://reidmoody.com/#79166 lorazepam 1 mg n1 - ativan side effects hives

Anonymous said...

ways to buy ativan online ativan dosage/addiction - lorazepam 1mg tablet

Anonymous said...

http://ranchodelastortugas.com/#93851 xanax 2mg alcohol - xanax overdose ld50

Anonymous said...

http://staam.org/#37708 buy 180 tramadol online - buy tramadol 100mg online

Anonymous said...

buy xanax online xanax pills 029 - buy xanax online canada

Anonymous said...

buy tramadol cod buy-tramadol-online - tramadol for dogs dosage per pound

Anonymous said...

buy xanax online xanax drug test prescription - xanax side effects withdrawal symptoms

Anonymous said...

http://staam.org/#10699 can you buy tramadol online in the usa - can take 2 tramadol 50 mg

Anonymous said...

buy xanax online xanax high blood pressure medicine - xanax overdose grams

Anonymous said...

http://ranchodelastortugas.com/#30416 purchase cheap xanax - does xanax pills expire

Anonymous said...

buy xanax online can u buy xanax online - xanax overdose while pregnant

Anonymous said...

buy xanax online overnight delivery white round pill generic xanax - xanax drug classification

Anonymous said...

buy xanax online xanax zantac drug interactions - can you overdose xanax alone

Anonymous said...

http://bayshorechryslerjeep.com/#6828 do xanax show up drug test - xanax dosage erowid

Anonymous said...

buy tramadol overnight delivery buy tramadol online no prescription cheap - order tramadol online overnight

Anonymous said...

как правильно играть в казино or онлайн казино wmz or казино онлайн обыграть or рулетка онлайн без вложений or видео рулетка онлайн россия or как играть в рулетку в гта