Iconoclast records Tesco's poor customer service! ~ Tesco-Complaint

Monday, February 05, 2007

Iconoclast records Tesco's poor customer service!

31 comments:

Anonymous said...

Good god, that bloke sounds like a moron. Whineing over nothing.

Anonymous said...

lol what was the point of that???

Anonymous said...

I didnt see any poor customer service here, only an annoying customer.

Plus why your card was rejected was nothing to do with tesco, was your bank.

Lovin yourtube said...

hilarious - "david nicholas NO H!"
hilarious - "so sorry to hold up all you SMOKERS!"

hehehehehe!

not so hilarious - no bloody computer.... you still waiting!!!

Jed said...

I want to know how you could of bought that computer as you have maxed your credit card out?
In fact you just were wasting everyones time!
Stop fu**ing around all day with stupid videos and bollocks and do some real work and you might be able to pay your credit card off.

TM said...

This stunt is a gross breach of the staff's privacy.

Taking videos of people without their express permission and posting it on the internet is just going one step too far.

I don't think anyone would be too happy with images of themselves, their wife, or child posted on the net.

I will certainly be passing this information to the central Tesco security department.

TM said...

Oops, i just realised I posted a mere 30 minutes after Jed! Hope that's not too soon for us to be confused!!!

Anonymous said...

I thought this was hilarious, I like the way he was purchasing the really cheap 49p rag rugs and the 'loaf' and the fact he was only in Tesco as he 'can't get it elsewhere'. I also love the way he emphasises the spec on the PC. (By the way, most Tesco staff have purchased very competitively priced Dell computers, much better quality than the instore ones available to customers)

The catalyst was when his card was declined, that took the wind out of his sails a bit didn't it? 'Oh so you are not going to retain the card then?', as is he expected it to be reatined. (Mr Robinson spring to mind anyone?)

What a complete and utter knobhead!!!

I hope the staff featured manage to prosecute the offender for breach of confidentiality and data protection.

Anonymous said...

Well I don't know why I actually watched that, but thinking about it it would make an interesting training video for staff to help them identify men with handbags, and if the monotone voice wasn't enough to give it away this reminds me of that bloke in fools and horses with the mac and moustache.(is it Boycee?)

Al said...

Yeah, right. You need to get out a bit more pal, really.

I see nothing there that constitutes poor customer service. They were trying to loacate that computer for you and you didn't help them any by getting two or three different people looking for the same thing. Also, why get customer service to call a manager and then piss off somewhere else to ask another person to find them?

Even the woman on the kiosk was distinctly unimpressed with you and your complaining.

Anon, yes it was Boycee.

Anonymous said...

What an arsehole!!

The members of staff in that video did everything thy could possibly have done for such an awkward customer!

It appeared as though he was looking for errors with the labels which would mean they were going to charge him more money but he actually paid less - show some appreciation!!

It is people like him who wind up the nice cashiers who then take it out on others - shame they can't answer back without fear of disciplinary action!

Anonymous said...

To David NicHolas

People like you give customers a bad name. Hearing your pathetic whiny voice repeat "Gateway 5054b" over and over made me want to deafen myself by shoving a sharp instrument in both ears!

I hope your new computer sets alight and burns your house down... with you in it.

PI Guy

Anonymous said...

I really enjoyed your video! I thought this was hilarious too!

Anonymous said...

What an idiot.

He says he's a good customer, How? Cos after that he then says he doesn't often shop there..............So why are you a good customer?

Why is it all idiot customers say their good customers?

Anonymous said...

Absolutely fantastic. What a legend!

Anonymous said...

This guy is a pratt.

He just instantly assumes the manager has phoned sick, he might have been joking but this was baltent rudeness. Not funny if thats what he thought at all.

His communication/social skills are non-existant. All he wants is a pc but from listing to him thats not clear at all, it just sounds like he wants to complain about a label (a very minor mistake as well).

If he acted normal and just clearly asked if they had the pc he would have saved himself a lot of time.

I can imagine he has otherwise little interaction with other people which is the motive for behaviour like this and also explains his poor communication/social skills.

This is just someone who leads a very petty life.

Anonymous said...

Trust Tesco's staff to be so rude and uncaring.

It is true that I have a very serious disorder called C.S.S., which severely limites my social life.

See details here:- http://www.youtube.com/watch?v=9Lve9dtWLD0

My father also dropped dead in front of me on Christmas Day 1969 at 7.30 am when I was 14! (True) and the bastard hadn't even given me my presents (also true!)

So there you uncaring nasty supermarkey workers (sobs quietly).

David Nicolas

Anonymous said...

I put the previous comment & don't work for Tescos!

Anonymous said...

"It is true that I have a very serious disorder called C.S.S., which severely limites my social life."

I guessed something like that was the case, but why take it out on people who work at Tescos? It like these videos/your behaviour in them are a way of venting your anger at innocent people.

"So there you uncaring nasty supermarkey workers (sobs quietly)."

See, there you go again!

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