How very dare you!
I am just sick and tired of coming across, disinterested, rude arrogant staff in Tesco Stores. I went into my local store in Bury St Edmunds yesterday was looking at the newspaper stand, reading a few of the headlines deciding which one to purchase. A Tesco Staff member who was obviously busying himself stacking the top half of the stand with magazines, leant right across me as I was looking at the papers. I let the first rude gesture go but he did exactly the same again.
On the second occasion I said "excuse you" and he looked crossly at me and just said "what". I told him he had leant right across my personal space with out any regard to me or any other customer and he just muttered under his breath and turned away. I immediately went over to him and said how rude I thought he was and asked for his name. He just said Doug and stomped off.
I then went to find a Manager to complain relaying my concerns regarding this rude arrogant man. She assured me she would speak to him - I continued with my shopping went back to the Manager who gave me a pathetic excuse for his terrible behaviour. As I left the store, the chap just scowled at me. I will never ever go back to Tesco's as the customer service is just non-existent. I have shopped in Tesco's for the last 25 years and have obviously spent a great deal of cash in the stores but I will now go elsewhere. Also the quality of fruit and veg is also appalling - to match the appalling staff.
I don't suppose I will get any response but I have written my complaint never the less.
Brigitte Butcher
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8 comments:
If you knew what we had to delay with everyday, you would properly understand then.
Please feel free to post details of your experience of working for Tesco. This can like all posts be entirely anonymous and we welcome posts from Tesco staff just as much as from customers.
Hey, I'm from Bury too :-) *waves*
Only seems like yesterday that Tesco's came to Bury and gave what was once a lovely Sainsbury's a run for it's money.
I left Sainsburys a few years after Tesco's came. When they started putting televisions in the BWS department during the World Cup.
These places are now over stretching themselves into so many different areas now that they're not actually good at anything at all. :-(
and that is one of the things that really pisses me off. Hello? We are not a public library, put it in your trolley or piss off!!
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I hope Tesco takes your feedback seriously.
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